Privacy Policy
Effective Date: 01-10-2024
At Zenith Couture, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you visit and make purchases from our website, **zenithcouture.com** (the “Site”). By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information:
– Name
– Email Address
– Shipping and Billing Address
– Phone Number
– Payment Information (e.g., credit card details) via secure third-party payment gateways
– Account Credentials (if you register for an account)
Non-Personal Information:
– Browser type, IP address, device type, and usage data such as pages viewed, time spent on our website, and interaction with our content
– Cookies and tracking technologies to improve user experience and track usage
2. How We Use Your Information
We may use the personal information we collect for various purposes, including:
– Order Fulfillment: To process and deliver your orders, including sending confirmation emails and updates on your order status.
– Customer Support: To provide assistance through email, chat, or phone for any inquiries or issues.
– Marketing: To send promotional emails, offers, and updates, if you have opted into our marketing communications. You may opt out at any time.
– Personalization: To tailor your shopping experience based on your preferences and browsing history.
– Analytics: To analyze website usage and improve our services, products, and user experience.
3. How We Share Your Information
We value your privacy and do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers under the following circumstances:
– Payment Processors: For secure payment transactions through our payment gateway partners.
– Shipping Providers: To fulfill and deliver your orders to your designated address.
– Third-Party Service Providers: For website hosting, analytics, marketing tools, and customer support services.
– Legal Obligations: If required by law or in response to valid legal requests to protect the security and integrity of our business, customers, and partners.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption (SSL technology) for financial transactions and ensuring that our service providers use industry-standard security protocols. However, please understand that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our website functionality. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of the Site.
6. Your Rights and Choices
You have the following rights regarding your personal data:
– Access: You may request access to the personal information we hold about you.
– Correction: You may request to update or correct any inaccurate information.
– Deletion: You may request the deletion of your personal information, subject to legal and operational limitations.
– Marketing Opt-Out: You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing communication or by contacting us directly.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete it.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Zenith Couture
Email: info@zenithcouture.com
Address: Ajmera Nucleus, Electronic City, 424c, next to Mahindra Tech Park, Shanthi Pura, Phase 2, City, Bengaluru, Karnataka 560100
By continuing to use our Site, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Zenith Couture with your personal information.